Boeing Travel Management Company (BTMC) is a full-service travel management company providing businesses with the tools and expertise necessary to effectively manage their travel.

Our heritage
Our experienced professionals and sophisticated automation systems have been providing corporate, leisure and group travel services for over 50 years. As a wholly owned subsidiary of The Boeing Company, BTMC observes standards of ethics and integrity unmatched in the travel industry. This corporate relationship benefits our customers and suppliers through the financial stability of a high tech, $56 billion company, ranking among the top Fortune 50 companies.

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Arranging your travel
Via phone: Our domestic travel agents average more than 5 years experience in arranging travel, and our international agents more than 10 years. And they enjoy serving our clients, as witnessed by our low turnover rate of 5% compared to industry average of up to 30%. As our client, you’ll experience prompt telephone response times, and efficient friendly service, 24 hours a day. In addition, our Executive Desk provides a “concierge” level service for those top executives who need special attention.
Online: Once you’ve experienced TRIPS, our web-based reservation system, you’ll never again pick up a phone to make travel arrangements. TRIPS provides the user with, among many other features, the ability to view real time airline, hotel and car availability, change or cancel reservations prior to ticketing, view interactive airplane seat maps, estimate your travel expenses up-front, and access destination information, maps and driving directions. If you experience any trouble, our help-desk is available for immediate assistance.

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Assuring the best fares and no surprises
A complete pre-trip audit, through BTMC's CheckMate travel quality control system, checks and saves extensive data on each reservation and creates our Pre-Ticketing Database. BTMC then reports to our clients before anything is ticketed, allowing time to adjust travel, if necessary.
CheckMate’s QC module performs a variety of quality checks on each reservation ranging from complex checks against each client’s specific reporting requirements to things as simple as making sure the credit card hasn’t expired.
The seat clearance module in CheckMate ensures the preferred seat type is assigned if available and, if not, continuously checks seat maps for the preferred seat right up until departure.
Low fare searches in CheckMate review reservations before and after ticketing to check for lower fares on current or alternate itineraries. It offers options tailored to our client’s specific needs, such as minimum savings, departure or arrival time window, penalty fares, or alternate airports. If a situation occurs where a flight or class of service is sold out, BTMC can waitlist for the desired space.
Our automated waitlist clearance program continually checks reservations with waitlists to clear the desired space. Through direct access to the carrier and continually monitoring inventory, the program will find when cancellations have occurred and space becomes available.
Looking for that frequent flyer upgrade? Upgrades for frequent flyers are processed through CheckMate for carriers that provide upgrade seat inventory in the reservation system. The advantage of the automated system provides a check for the upgrade at the first possible moment the flight is eligible for upgrade, not just when an agent is available to check.

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Working with you to manage your travel expenditures
BTMC’s account management team is staffed by experienced personnel dedicated to implementing cost containment programs and ensuring our services are tailored to your travelers needs. From travel policy consultation and development; vendor analysis and selection; to traveler and travel arranger satisfaction surveys, our account management staff actively pursue whatever is necessary to satisfy your travel needs.
BTMC account managers negotiate for their clients as a matter of practice, not as a principle of marketing. As the travel company for The Boeing Company, we are judged by our ability to develop savings programs that diminish Boeing's travel costs. Therefore, we never compromise our negotiating strength; and we guarantee that we'll do the same for you, because that is the foundation of our business success.
We provide our clients with access to our exclusive hotel program. Preferred rates and discounts at over 15,000 properties worldwide are offered to all of our customers and we routinely assist in negotiations with other properties when necessary to meet a specific accommodation need.
BTMC’s negotiated car rental rates with major car companies allow your company to immediately take advantage of lower rates with your first car booking.

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Reports that tell the whole story
BTMC’s Castle Accounting and Reporting System features unmatched flexibility with its Btrieve relational database. This "open architecture" provides connectivity to industry standard reporting tools and databases and allows us to report not only on your traveler’s activity, but also on how we’re doing in adding value to the travel process.
Castle includes over 100 standard reports that can be produced in batch mode. These reports include the Executive Summary, Travel Activity, City Pair, Market Share, Lost Savings, Car and Hotel reports. Most reports can be produced in various formats to allow for easy import into spreadsheets for detailed analysis.
Crystal Reports is used to create custom queries and reports with color and graphics. This powerful reporting software allows linking of Castle tables to produce virtually any report based on Castle’s data.
Automated Credit Card reconciliation reports for MasterCard, Visa, American Express and Diners are included within Castle.

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